Erick Heinz

VISION

Erick Heinz brings over ten years of customer support and client management experience to Elite Media Worx. Erick is a self-motivated, competitive, trustworthy, and customer-oriented executive with a passion for success and "can-do" attitude.

"We deliver on our promises to the customer, whoever the customer may be, and with any opportunity available."

Erick Heinz

PROVEN TRACK RECORD

As a former Project Manager for Globacom, Erick was instrumental in developing business service offerings and building customer/partner relationships to accelerate growth. He assisted in the Company's strategic planning with significant focus on the areas of support operations, service administration and call center management. Erick is highly proficient in navigating cross-functional teams, directing process improvement, creating empowered work environments, exceeding operational goals, removing barriers to achieve success, and providing the highest level of customer satisfaction.

BACKGROUND

Erick studied Economics and Sociology at Northern Illinois University. In his spare time, he volunteers at various shelters and spends time helping the efforts of families gain health benefits for their children. Erick also enjoys outdoor activities such as cycling, hiking and skiing; he is also a fixture on the sidelines cheering on his three sons at the various sports they participate in throughout the year.